Itís simple and easy: NO estimate, No calculation. Only a flat rate of $7.99 per order and you get free shipping for domestic order over $50.
Your order will be shipped via USPS and count between 2 and 4 days for delivery. For delivery to Alaska or Hawaii, please allow 10-15 days. All shipping timeframes are subject to stock availability and credit card authorization and verification.|
Please review your order for accuracy before submitting. If you need to make a change to your shipping address and/or order once your order has been processed, please contact us at (818) 678-9643 as soon as possible and we will do our best to accommodate your request.
Orders placed before 1pm PST, Monday through Friday are generally shipped on the same business day. (However, we are not guarantee same day shipping) and on orders placed after 1pm should be shipped the next business day. Exclude holidays
Please note the shipping is not available to APO and PO Boxes.
The recipient is responsible for all customs fees, taxes, and brokerage charges. Refused packages will be abandoned and will not be refunded. We do not take responsibility for any returned packages with a failed delivery, multiple delivery attempts, insufficient address information, or package refusal. We are not responsible for the shipping and return shipping cost if applicable. Store credit or refund will be issued with deduction of shipping cost from the original payment according to the receipt of the returned packages. Packages refused by customers may be submitted to additional shipping cost charges by the postal carrier.
The delivery company may leave the parcel with a neighbor, or if there is a safe, secure location at the property they may leave the parcel there. The delivery company will leave a card saying that they have attempted to deliver the parcel, and provide you with details on where the parcel has been delivered to, how to contact them to re-arrange a delivery time or to advise where you can collect your parcel from.
Shipping Terms & Conditions
Ohmydress.com does not guarantee same day shipping. Orders will not be processed on weekends and holidays. Orders placed on Friday after 1pm PST will be processed on the next business day (Monday). In order to process your order smoothly, we strongly recommend for you to use the same address for both your shipping and billing address. Otherwise, your order could be subjected for verification and may be delayed. Once a package is dropped off to our carrier for delivery, we will not have any control over the package; therefore, we cannot make any guarantees after this point. In cases of errors or delays caused by the shipping carrier, we will help to resolve the dispute to the best of our ability, yet we will not be held responsible or liable for any delays or losses caused by the shipping carrier.
To cancel your order, please contact us at (818) 678-9643 from Monday - Friday (9:30am - 4:30pm PST) for further assistance. We do NOT accept cancellation via email or messages (due to the response time required and possibility of mis-commmunication). Cancellation of an order must be confirmed and verified by calling us directly at (818) 678-9643.